Ownership Authority & Management Structure
Applies to:
Owner
Operations Manager
Warehouse Manager
Owner Responsibilities
- Define company vision, values, and long-term strategy
- Approve all SOPs and major revisions
- Oversee financial health and growth
- Maintain insurance, licensing, and regulatory compliance
- Serve as final authority on disputes when required
Owner intervention does not override safety decisions already made.
Management Structure
Three core operational leadership roles:
- Operations Manager — Daily operations oversight
- Warehouse Manager — Inventory and equipment control
- Lead Driver — Field management
Each role has clearly defined authority and responsibilities to prevent overlap confusion.