Delivery & Setup Expectations
Applies to:
Customer Service Staff
Driver
Lead Driver
Delivery Window
- Delivery times are sent a few days before the event
- Delivery window is +/- 30 minutes
- Early delivery (hours to a full day early) may occur during busy periods
- Typical setup time is 30–40 minutes (estimate only)
- Setup location is exactly what is listed on the invoice
Power Requirements
- Customer must provide one dedicated 20-amp circuit per blower
- Circuits may NOT be shared
- Generators may be offered if customer power is insufficient
- Customers may NOT plug other items into Bounce USA power
Water Use Policy
- Water use must be approved in advance
- Customer Service must confirm water use before event day
- Delivery driver confirms water use before unloading
- Proper tarping and hose setup required
- No unplanned water usage is permitted