⚙️ Department 2
Operations & Field Execution
Purpose
This department defines how Bounce USA executes events in the field. It establishes authority, setup standards, safety enforcement, teardown procedures, and accountability.
Applies to:
Operations Manager
Warehouse Manager
Lead Driver
Driver
Helper
Standard Operating Procedures (11)
2.1
Chain of Command
Operations Manager
Warehouse Manager
Lead Driver
Driver
Helper
Non-Negotiable
→
2.2
On-Site Authority
Lead Driver
Driver
Non-Negotiable
→
2.3
Role Interaction Rule
Operations Manager
Lead Driver
Driver
Helper
Important
→
2.5
Bounce House Setup
Lead Driver
Driver
Helper
Critical
→
2.6
Combo Unit Setup
Lead Driver
Driver
Helper
Critical
→
2.7
Water Slide Setup
Lead Driver
Driver
Helper
Critical
→
2.8
Obstacle Course Setup
Lead Driver
Driver
Helper
Critical
→
2.9
Interactives / Games Setup
Lead Driver
Driver
Helper
Critical
→
2.10
Tent Setup
Lead Driver
Driver
Helper
Critical
→
2.11
Tables & Chairs
Lead Driver
Driver
Helper
Standard
→
2.12
Anchoring & Ballast (Inflatables)
Lead Driver
Driver
Helper
Non-Negotiable
→
Enforcement
Failure to follow Department 2 SOPs may result in:
- Retraining
- Corrective action
- Loss of field privileges
- Disciplinary action