Training Philosophy & New Hire Requirements
Applies to:
Owner
Operations Manager
Warehouse Manager
Lead Driver
Driver
Helper
Customer Service Staff
Training Philosophy
Bounce USA training is built on:
- Safety first
- Hands-on learning
- Clear accountability
- Verification, not assumption
Training is not complete until it is: taught, demonstrated, tested, and documented.
New Hire Requirements (ALL ROLES)
- Review of Master SOP Manual and department-specific SOPs
- Safety orientation: weather shutdown rules, injury & emergency procedures, equipment handling
- Ride-along or shadow shifts
- Completion of required quizzes
- Sign-off on Employee Acknowledgment
No shortcuts. No exceptions.