SOP 2.1 Non-Negotiable

Chain of Command

Applies to: Operations Manager Warehouse Manager Lead Driver Driver Helper
1 min read Updated February 6, 2026

Chain of Command

The following chain of command must be respected at all times:

  1. Owner — Final authority
  2. Operations Manager — Daily operations
  3. Warehouse Manager — Inventory & equipment
  4. Lead Driver — On-site supervisor
  5. Driver — Setup & execution
  6. Helper — Assistance & support

Authority flows down, accountability flows up.